It is your responsibility to provide your own transport to your assigned area, however, we do contribute toward the cost of your mileage. Our preference is that you have your own car but this will not necessarily be a barrier to working with us.

You can expect: Flexibility of work Great, supportive and friendly working environment A highly competitive rate per hour Opportunities for career progression

You will recieve your payslip by e-mail a day before you get paid.

You can register with Oaks Healthcare Ltd by completing the registration form on this website under the jobseekers tab. A member of our team will contact you to discuss your application. Alternatively, you can contact us at Admin@oakshealthcare.co.uk or 07512201603/01406259084 to discuss your application.

Once registered, you must endeavour to update your availability with us on a regular basis in order to maximise your chances for getting more shifts.

We operate a week in hand payroll. In order to get paid on time, you must submit a complete and signed timesheet by 12pm on Monday to get paid by Friday.

The relationship between you and your carer is very important as you will be spending a significant amount of time with your carer. In addition, this is someone you are inviting to your home and may be assisting you in some very personal ways. It can only be right for you to know a little bit about your carer to ensure there can be effective communication between you and the carer. Oaks healthcare upon request, will allow you to meet your carer and get to know each other prior to starting your care package (*please note that this may come at a small cost*). You also have the right to change your carer should you not get along for whatever reason by contacting our management team.

Oaks healthcare provides services beyond your home. Our range of services includes escorts to shopping, hairdressers, medical appointments, leisure activities and more depending on your individual care requirements.

Once you make enquires with us, we will arrange for our care manager to meet you or your loved one to discuss your care requirements. This assessment will include discussions about your specific needs, your daily routine and interests. We will then create your personalised care plan which will be left in an agreed location in your home. We will ensure every carer that visits your home is familiar with your care needs and able to provide the personalised care you have requested.

Please contact our office immediately or our out of hours team on 07512201603.

Oaks Healthcare strictly follows individual care plans and do not impose our views or choices on service users. However, we might be obliged to implement safeguarding methods within the legal and regulatory framework to protect a service user from harm. Necessary action will be taken to protect and ensure the safety and wellbeing of service users.

Oaks Healthcare understands the need to provide continuous support to service users in times of emergencies. We have emergency action plans to support all service users by connecting them via phone, email and all possible means of communication to establish their safety and wellbeing. Secondly, we establish if our service users have enough essential basic needs/supplies to see them through the difficulties. We also explain and advise on any changes needed in their care plan within that period. Service users will constantly be updated on any changes to their routine visits. All service users will be prioritised depending on their level of vulnerability and none will be left unattended.

Oaks healthcare believe that service users care plans needs to be reviewed on a regular basis. This can be due to improvements in a service users condition leaning towards a more independent life or a service user's condition getting worse. Oaks healthcare staff are trained to monitor these important changes in our service users and provide feedback to senior staff and managers. Senior staff and managers follow up on feedback and regularly visit service users to assess if any provisions need to be reviewed. Oaks healthcare also operates on a standard formal six monthly service users care plan review policy.

Oaks Healthcare ensures that all our employees are subject to a clear Disclosure and Barring Service (DBS) checks. We also require two professional references including the most recent/last employer, regular supervision and support from care managers. We offer excellent inductions and care trainings, regular training updates, annual appraisals as well as having a 24 hour care manager on call to provide any additional support or guidance needed. In addition, we provide our staff with mandatory training such as food hygiene, health and safety, moving and manual handling.

Oaks Healthcare will do their outmost best to assign the same carer/s to service users for continuous care and to build good relationships with our service users. However, staff holidays and unforeseen circumstances may result in short term changes whereby other members of staff will cover shifts within this period.

Yes, Oaks Healthcare is registered and regulated by the Care Quality Commission (CQC) who are a regulatory body for all care providers. CQC are responsible for monitoring all domiciliary care service providers in England and they ensure that all providers meet the required standards.